Swap allows you to update segment details WITHOUT affecting the pricing that exists on booking records. Trip Switch is a similar process, but DOES update the pricing on booking records.
ie. Itinerary release, this feature is best practiced swapping generic inventory for inventory with complete travel details.
On a Trip record, select the Bookings and Inventory(s) that you want to update.
In the Booking Panel, Click
In the Swap window, enter your Target* (desired) inventory.
Depending on the type of inventory selected, you may have to go through multiple steps to complete the process (please see example photos below)
Once the Target is selected, review your segments to make sure you are updating the correct information.
If you are updating hotel segments, you will need to Map your rooms.
If you are updating flights or transportation, you only have to review the new segment details to make sure they are correct.
Next to review applicable segments (if necessary)
Add to add additional inventory segments (if necessary)
Summary to review all segment changes
Once all segment type(s) are reviewed, then click
To review success and completion of the process, you can:
Refresh your page and select bookings to ensure they are no longer attached to the original inventory
Review Bulk jobs
Here are some example scenarios:
Scenario 1 (Hotel only)
Pictures & Video coming soon.
Target* inventory is the new detailed inventory that you want the segments to be updated to.
You cannot swap inventories with mixed mandatory statuses.
Red asterisk appears next to the occupancies that apply to the bookings affected by the swap
In the Inventory module
On Bookings box