Email Short Codes

Email short codes are used to bring in dynamic content from Groupdesk to your email templates.

Copy and paste short codes as is. They are case sensitive.

Variable

Content Pulls From

Short Code

Template Type it can be used in

Notes

Account ID

Account associated to Trip

*|account_id|*

Account Name

Account associated to Trip

*|account_name|*

Balance Amount Due

Booking

*|balance_amount_due|*

Balance Date

Booking

*|balance_date|*

Booking Discounts

Booking

*|booking_discounts|*

Booking Fees

Booking

*|booking_fees|*

Booking Has Discounts

Booking

*|booking_has_discounts|*

Booking Has Fees

Booking

*|booking_has_fees|*

Booking ID

Booking

*|booking_id|*

Brand ID

Brand Catalog

*|brand_id|*

Company Address

Brand Catalog

*|company_address|*

Company Email

Brand Catalog

*|company_email|*

Company Name

Brand Catalog

*|company_name|*

Phone Number

Brand Catalog

*|company_phone_number|*

Contact Address

Contact

*|contact_address|*

Contact Email

Contact

*|contact_email_address|*

Contact First Name

Contact

*|contact_first_name|*

Contact ID

Contact

*|contact_id|*

Contact Full Name

Contact

*|contact_name|*

Contact Phone (Mobile)

Contact

*|contact_phone_mobile|*

Corporate Licence

Brand Catalog

*|corporate_licence|*

Corporate Title

Brand Catalog

*|corporate_title|*

Current Due

Booking

*|current_due|*

Current Year

?

*|current_year|*

Custom Content (can only be used 1 time per template)

Custom Message in Email Window

*|custom_text_area|*

Destination

Destination Catalog

*|destination|*

External Payment Processor

Brand Catalog

*|external_payment_processor|*

Extras Total

Inventories associated to Booking

*|extra_total|*

Welcome

Extras Pricing

Inventories associated to Booking

*|extras_pricing|*

Welcome

Facebook URL

Brand Catalog

*|facebook_url|*

FAQ's

Brand Catalog

*|faqs|*

Guardian Email

Contact

*|guardian_email|*

Guardian First Name

Contact

*|guardian_first_name|*

Guardian Full Name

Contact

*|guardian_name|*

Booking Had Extras

?

*|has_extras|*

Hotel

Hotel Catalog associated to Trip

*|hotel|*

Instagram URL

Brand Catalog

*|instagram_url|*

Insurance Base Price

Inventories associated to Booking

*|insurance_base_price|*

Welcome

Insurance Discounts

Inventories associated to Booking

*|insurance_discounts|*

Welcome

Insurance Has Discounts

Inventories associated to Booking

*|insurance_has_discounts|*

Welcome

Insurance Has Taxes and Fees

Inventories associated to Booking

*|insurance_has_taxes_and_fees|*

Welcome

Insurance Itemized Discounts

Inventories associated to Booking

*|insurance_itemized_discounts|*

Welcome

Insurance Itemized Taxes and Fees

Inventories associated to Booking

*|insurance_itemized_taxes and fees|*

Welcome

Insurance Name

Inventories associated to Booking

*|insurance_name|*

Welcome

Insurance Taxes and Fees

Inventories associated to Booking

*|insurance_taxes_and_fees|*

Welcome

Insurance Total Price

Inventories associated to Booking

*|insurance_total_price|*

Welcome

Insurance Type

Inventories associated to Booking

*|insurance_type|*

Welcome

Interest List

?

*|interest_list|*

Inventory Name

Inventory

*|inventory_name|*

Inventory URL

Inventory

*|inventory_url|*

Is Auto-Pay

?

*|is_auto_pay|*

Is Default Insurance

Inventories associated to Booking

*|is_default_insurance|*

Welcome

Brand Logo

Brand Catalog

*|logo|*

Manage Subscription URL

Contact

*|manage_subscription_url|*

Unsubscribe (From Promotional and Travel_details)

-

*|manage_subscription_url|*/unsubscribe

Next Payment Amount

Payments associated to Booking

*|next_payment_amount|*

Next Payment Date

Payments associated to Booking

*|next_payment_date|*

Next Payment Type

Payments associated to Booking

*|next_payment_type|*

Occupancy

Booking

*|occupancy|*

Insurance Purchase Date

?

*|optional_insurance_purchase_date|*

Organizer(s) names

Contacts associated to Trip

*|organizer_names|*

Outstanding Balance

Booking

*|outstanding_balance|*

Package Activity Price

Trip

*|package_activity_price|*

Welcome

Package Base Price

Trip

*|package_base_price|*

Welcome

Package Sub-Total

Trip

*|package_sub_total|*

Welcome

Package Taxes and Fees

Trip

*|package_taxes_and_fees|*

Welcome

Booking Code

Booking

*|passenger_code|*

Profile Login

-

*|profile_login|*

Profile Prefix URL

Brand Catalog

*|profile_prefix_url|*

Program Period Description

Brand Catalog

*|program_period_descriptions|*

Program Period

Trip

*|program_period|*

Quote ID in Agent Interface

Quotes

*|quote_agent_url|*

New Feature, Coming Soon

Quote ID in Traveller Interface

Quotes

*|quote_organizer_url|*

New Feature, Coming Soon

Quote ID in Agent Email

Quotes

*|quote_id|*

New Feature, Coming Soon

Roommate Request(s)

Profile

*|room_mates|*

Room Number

Booking

*|room_number|*

Room Type

Booking

*|room_type|*

Roommate Name(s)

Bookings associated to Trip

*|roommates_names|*

Survey

Brand Catalog

*|survey_url|*

Terms and Conditions Invoice (Use this when you want the T&C's to be linked to a website)

Brand Catalog

*|terms_and_conditions_invoice|*

Terms and Conditions (Use this when you want to have the T&C's displayed in full)

Brand Catalog

*|terms_and_conditions|*

Total Package Price

Trip

*|total_package_price|*

Welcome

Total Paid to Date

Booking

*|total_paid_to_date|*

Total Trip Price

Trip

*|total_trip_price|*

Transaction Amount

Transaction

*|transaction_amount|*

Transaction Date

Transaction

*|transaction_date|*

Transaction Form of Payment

Transaction

*|transaction_form_of_payment|*

Transaction Number

Transaction

*|transaction_number|*

Trip Code

Trip

*|trip_code|*

Trip ID

Trip

*|trip_id|*

Trip Status

Trip

*|trip_status|*

Trip Type

Trip

*|trip_type|*

Twitter URL

Brand Catalog

*|twitter_url|*

Upcoming Payment ID

Payments associated to Booking

*|upcoming_payment_id|*

Payment

Website URL

Brand Catalog

*|website_url|*

YouTube URL

Brand Catalog

*|youtube_url|*

When adding in a URL short code, there is no need to hyperlink it as well. The short code will do the linking for you.

If you are creating emails that must be brand agnostic (selling many brands of trips out of one Groupdesk instance), please note that some brands may have short code content populated, while others may not

(ie: Xtra Corp. has a Groupdesk instance with 2 brands: Xtra Travel Co. May have a Youtube channel, and Xtra Lit Trips Ltd. does not, meaning that link would be dead for emails going out to Lit Trips Ltd. travelers.)