For set up details, click here.
External Payment Processors are added into trips via Brand Catalog.
External Payment Processors require you to set up an additional account outside of Groupdesk.
Groupdesk's Payment Schedules are built to be flexible, make sure to talk to your Groupdesk contact about your payment schedule needs before pursuing an External Payment Processor option.
Ensure you have an External Payment Processor set up
In the NEW Brand Catalog associated to the Trip Record, ensure you have selected the correct
External Payment Processor
External payment processors do not impact the traveler booking flow until the Payment Page:
Travelers will see the payment methods available to them (see How to set up a trip that uses an External Payment Processor to control which methods are available to your travelers).
The external payment processor may show as a credit card within the payment methods
The traveler has the choice to add an additional payment method outside of the external payment method for any extra purchases
If an external payment processor was chosen, the traveler will not be able to click
Make a Payment and pay within the Groupdesk system, they will be directed to the External Payment Processor to manage their account.
If an external payment processor was chosen, text will display to the traveler that says "This trip was paid for using [Name of Payment Processor & Link to External Payment Processor Login Page].