1.9.7 - GMV Dashboard and Trip Record Updates

Released August 28th, 2019

What's New:

New Features

We have introduced a new dashboard to calculate Gross Merchandise Volume (GMV). To access the dashboards page, please use the Navigation Menu on the top right corner of the home screen and select Dashboards. From there, select the GMV Dashboard

New Dashboards Page

You can search for GMV by the following fields: Trip Year, Trip Type, Program Period and Trip Code.

Once you have entered your GMV Search parameters, click Go to display the results.

Example of GMV Dashboard when searching by Trip Code
GMV Dashboard Breakdown

GMV Dashboard Terms


  • Total Not Booked - available booking spots left

  • Total Booked - Amount of bookings


  • Not Used - spots still available for booking

  • Used - already booked by passengers


  • Numerical Value of bookings available (Total Available Traveler Spots - Bookings already made)

Total Price

  • List Price x Quantity of Not Used Traveler Spots = Not UsedTotal Price

  • Actual Booking Price x Number of Bookings made = Used Total Price

Total Paid

  • Actual amount paid by bookings

The View This Search and Export buttons at the bottom of the Dashboard are not currently available for use. These features are still being worked on by our development team and will be available soon.

Percentage of Bookings by Status (Quantity)
Bookings by Status (Amount)

We have also introduced two new fields on the Trip record to accurately calculate the GMV. The List Price and Total Available Traveler Spots fields can be found in the Overview Module of the Trip record.

List Price = The lowest selling price per traveller on the trip

Total Available Traveler Spots = Maximum number of bookings/spots available to sell on this trip

2. Insurance no longer Mandatory on Trip Records

Insurance Inventories are no longer mandatory in order to create and view a trip record. Previously, all trips must have had an insurance inventory in order for the trip to be viewed on the traveller interface or for passengers to make bookings on that trip. This has been updated so Trip records can be viewed on the traveller interface and passengers can make bookings on trips without insurance offered.

3. Autocharge Function is now a Selection of Choices instead of Toggle button

We have made some changes to the Autocharge function on the OBE and MyProfile. Instead of being a toggle on/off button, the Autocharge is now a yes or no selection. Passengers must choose one of the options before they can proceed with the booking. They are able to edit their selection on the Trip Payments tab of their profile.

Autocharge selections on the Online Booking Form
Editing Autocharge from Trip Payments tab of MyProfile

4. Passenger Passport Information: Sex Field is now a drop down menu

Previously, under passport information section, passengers were able to type in Male or Female in the Sex field on a contact record and traveller interface. We have updated the Sex Field to now be a drop down menu with the available choices.

Traveller Interface - Passport Information
Agent Interface - Edit Passport on Contact Record

5. Warning when Attempting to Room Incorrect Occupancies

We have added a warning to the rooming process. When a user is attempting to room together an amount of travellers that does not match the selected occupancy, they will receive an error message to advise them to make changes. Ex. When attempting to room 4 travellers with a triple occupancy type selected, they will receive a warning in the rooming module pop up: "The selected occupancy (3) doesn't match the number of selected bookings (4)."

Warning displayed when attempting to room 3 bookings into single occupancy room

Bug Fixes:

1. Manual Payments and Transactions Updating Booking Status

Previously, there was a bug that prevented booking record's statuses from being updated when manual transactions and payments were added. This has been fixed and booking statuses should now be updated appropriately when manual payments and transactions are added to the record.

2. Room Types can no longer be edited/removed from Catalogs when attached to and Inventory

Once a Hotel Catalog is associated with an Inventory, the ability to remove the Room Types from the record has been removed as it was causing broken relationships that prevented users from updating certain records.