We have recently added two pages to the side "Hamburger" Navigation bar within Groupdesk. These pages contain information regarding the support we provide and additional information about Groupdesk itself. To access this information, please click on the symbol in the top right corner of Groupdesk.
The new Support page contains helpful information on how to access Groupdesk support. It includes information on how to access our training documentation, start a live chat through Intercom, our support hours and how to make a feature request.
Additionally, the About Groupdesk page are links to our website to find out more information about the company. It also contains a link to our support page, how to refer Groupdesk and information on where to find our latest release notes.
We have resolved the issue where password reset emails were directing to the login page, not the password reset page. All Groupdesk users should be able to reset their password following the regular steps:
One the login page of Groupdesk, click
Enter the email associated to your Groupdesk account
Go to your email
Click link in the email received
Enter new password